The Only Question about Physician Wellness You Need to Ask

Posted by Dike Drummond MD

Even in a Year Like This ... Physician Wellness Leaders are More Important than Ever ... here's why ...

We are nowhere near the end of the human suffering and massive economic impact of the pandemic of 2020.

The Old Normal is gone. It is all hands on deck - as you treat COVID-19 patients directly or are working to ramp your practice back up again. 

The New Normal has yet to emerge from the whirlwind.

And I keep getting the same answer to this question from everyone I meet.

"Do you think when this is all over and a Post-Covid healthcare delivery system reassembles itself ...
that the health and wellbeing of the physicians and staff
will be MORE or LESS Important going forward?"

Now is the time to get the skills and support to be an effective Wellness Champion. 

I am convinced the organizations who take the best care of their people will be the winners in a Post-Covid world. And I know you want to play a role in the physician wellness movement. 

Let us teach you a proven set of skills for wellness at three levels: for yourself, your teams and your entire organization. When the dust settles, you can lay down a coordinated Wellness Strategy for your people. 


The Quadruple Aim Physician Leadership Retreat is Live and In Person in Seattle, September 24 - 27.

BUT YOU ARE NOT REGISTERED YET !

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Tags: physician wellness, physician wellness retreat, dike drummond md, Physician burnout, physician wellness champion

Practice Reset Online Workshop - Design and Build Your New Normal

Posted by Dike Drummond MD

As the layers of chaos and disruption march through this summer of 2020, you have a choice on where you focus your attention.

You could play defense -- hunker down, wait for a light at the end of the tunnel, pray for a rescue, hope for the best. If that's what you choose, inevitably someone else will draw up your new job description in the wake of the pandemic and tell you what to do - once again. 

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Tags: dike drummond md, Physician burnout, covid19, coronovirus pandemic

Covid19 Physician Burnout & 6 Phases of Emotional Response to Disaster

Posted by Dike Drummond MD

Did you know that your emotional responses to disaster have a known structure and a logical order you will find comforting?

I knew about the symptoms of physician burnout, Kubler-Ross and her stages, even stages of quitting smoking, but until today I had never been introduced to Zunin and Myers and the 6 Stages of Normal Human Emotional Response to Disaster.

This is a fascinating progression and strikes true for my experience of 2020 so far. These stages are intertwined with physician burnout, PTSD and so many other normal and abnormal psychological responses to difficulty and struggle.

If you are also new to this work, I encourage you to invest a few minutes here to learn more. I have asked several dozen doctors if they have heard of this work before. None have said yes.

If you are like me, you will recognize these stages in your own life and have a framework for understanding the emotional echos of disaster in yourself, your colleagues and patients going forward.

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Pandemic Survival Guide
New Online Training for Physicians
5 Skills to Deal With All 13 Layers of COVID-19 Impact
Learn More and Get Started Now
=====================


Let's look at the graph first and then run through the phases one-by-one.

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Tags: Physician burnout, covid19, emotional response to disaster, zunin and myers

Physician Burnout and COVID-19 - Let the Hamster Wheel Olympics Begin

Posted by Dike Drummond MD

And get ready to run like never before 

If you haven't heard yet, your organization just had its worst three months in history -- yet another COVID-19 driven contribution to physician burnout.

i) If you are a practice owner, this reality has been keeping you up at night for weeks.

ii) If you are an employee physician and you don't already know about the smoking crater that is your organization's financial statement, your leaders are hiding the financials from you in a fine example of #badleadership.

iii) And if your organization somehow managed to avoid a massive loss in the last 90 days - either you are a full risk/capitated provider (Kaiser Permanente) or you got very, very lucky.


For healthcare delivery organizations relying on fee-for-service payment contracts, things have never been this bad.

Their profit margin just went from single digit positive to a giant sucking sound. Even the Mayo Clinic is projecting a 3 BILLION dollar loss in 2020.

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Now we have some potential GOOD NEWS !

Now we are seeing a little flicker of light at the end of the COVID-19 tunnel. 

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Tags: Physician burnout, physician leadership, healthcare delivery organizations

The 13 Impact Layers of the COVID-19 Pandemic

Posted by Dike Drummond MD

COVID-19 is a Worthy Adversary - We count 13 Layers of Impact that will spool out over time.

VIDEO TRAINING:

It is easy to focus on the impact of the acute disease and the early economic effects, but just wait, there is more.

Those are just two of the 13 separate layers of negative impact from this crisis. The long tail of the pandemic's impact will last several years at a minimum and only if there is no wave two - please!

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Tags: dike drummond md, Physician burnout, physician burnout videos, covid19, pandemic survival guide, Pandemic impact

COVID-19 Pandemic Thought Experiment - When to re-institute Social Distancing??

Posted by Dike Drummond MD

Once we have released the beast of Coronavirus, under what circumstances would you expect local/state/federal officials to re-institute social distancing??

Governors all over the USA are relaxing social distancing restrictions and definitions of what is and is not an essential business. The biggest fear is reigniting the pandemic and flooding the local healthcare system with critically ill patients.

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Tags: Physician burnout, covid19, social distancing, healthcare

The meteoric rise of Virtual Medicine - We LOVE IT

Posted by Dike Drummond MD

Hey Physicians! How much do you LOVE seeing patients in virtual visits from your HOME Computer - rather than from your office/hospital work station??

In our monthly Physicians on Purpose community support call last night, we brainstormed our list of positives.

Here's what we have so far:

  • No commute
  • Sleep in later 
  • Get outside
  • Pets stopping by to say hello
  • Eat better
  • Have time for short meditation
  • Less interruptions by staff
  • Able to think in complete thoughts and sentences
  • Better control over your home environment
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Tags: Physician burnout, virtual medicine

Physician Burnout, Patient Satisfaction and the Good Doctor

Posted by Dike Drummond MD

Why is it so darn difficult for people to see you are a good doctor these days?

We both know you are a good doctor. When it comes to diagnosing and treating your patient's diseases and chief complaints, you do a great job. None of us devoted our 20's to med school and residency to be a crappy doctor, right? 

So why is it so hard for the patients to see that when they are filling out their patient satisfaction surveys?

Why is there such a disparity between your efforts to offer the best medical care and their Press Ganey scores??

ARRRGGHH...

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POPULAR
The Get Home Sooner Tools Library
Is at This Link
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It takes a while for most physicians to understand the source of this double standard. That is why this whole topic of patient satisfaction is a core cause of physician burnout.

Sooner or later all of us must admit ...
When it comes to the cursed gap between the quality of your Practice of Clinical Medicine and your Patient Satisfaction scores ... 

Your patients can't tell a good doctor from a bad one.

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Tags: Physician burnout, patient satisfaction, press ganey, bedside manner

Physician Burnout and Healthcare Quality - a Chicken and Egg Conundrum

Posted by Dike Drummond MD

There is plenty of evidence that Physician Burnout has a negative effect on a doctor's quality of care

Make's sense, right?

If you are a physician who is

  • exhausted
  • cynical and sarcastic
  • and doubting that your work is making a difference

- BTW, these are the three cardinal symptoms of burnout
If that is the way you are feeling today at work, you care clearly not on your "A" Game as a clinician and healer ... right? Oh yes, and in the average healthcare workplace, 50% of the doctors are suffering from at least one symptom of burnout on each practice day.

The question for physician leaders is a simple WHY?

Why are so many of your doctors burned out?

Quad Aim Physician Leader Retreat


Please don't doubt their Resilience.

Physicians are some of the most resilient people on the planet. We survived residency for heaven's sake. That should be all the evidence you need of our ability to take a lickin' and keep on tickin'.

  • We are some pretty tough CANARIES.
  • What is it about your COAL MINE that is taking us down?


Yes, burned out doctors provide lower quality care.
And I invite you to dig a little deeper. Notice that the doctor's level of stress and burnout and the quality of their care are in a reciprocal relationship.

The burnout - quality of care link is actually a CHICKEN AND THE EGG CONUNDRUM.

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This is Blog Post #310
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Which of these comes first?

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Tags: Physician burnout, healthcare quality, quality of medical care

The Quadruple Aim and TheHappyMD.com - Where We Stand in 299 Words

Posted by Dike Drummond MD

The Quadruple Aim

Guiding Principle:

The only authentic foundation for high quality, low cost medical care and an optimal patient experience
-- is the health and wellbeing of the doctors and staff who provide the care.

The Quadruple Aim
Provides a Triple Competitive Advantage

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This is Blog Post #306
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Organizations who take better care of their providers and staff, create three distinct advantages over their regional competition.

1) You will become the Provider of Choice to local patients and local payors. Patients will notice your caring and quality. Payors will see superior quality metrics. You will stand out from the crowd.

2) You will become the Employer of Choice for the local unaffiliated doctors because of your culture and more efficient systems of care. It will be easier to recruit and retain quality providers.

3) You will become a more Nimble, Stable and Adaptable Organization going forward for two simple reasons. Your Quadruple Aim focus provides the enterprise with naturally higher levels of trust and engagement and much lower turnover rates.

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Learn from our experience with over 170 organizations and 30,000 physicians to date
Our Corporate Support Services are Here
Our Quadruple Aim Physician Leadership Retreat is Here
============ 

 

Realize the Quadruple Aim is a nested phenomenon - like the famous Russian dolls. 

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Tags: dike drummond, Physician burnout, the happy md, quadruple aim


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