Physician Leadership's Dirty Little Secret #1

Posted by Dike Drummond MD

In our work with physician leaders from 175 organizations to date, it has become clear that physician leadership and physician burnout share five distinct and invisible connections.

No one talks about these risk factors - even in MBA training - so we have started calling them "Dirty Little Secrets".

If you are a physician leader - and don't have the tools to recognize and avoid these burnout connections .- you will struggle.

Tags: Physician Leadership

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Disruptive Physician Toolkit

Posted by Dike Drummond MD

Disruptive Physician Toolkit – how to raise your concerns and avoid being labeled

“Disruptive Physician” is one of the most misused terms in healthcare these days.

Most of the time it is used to silence legitimate concerns from hard working, caring physicians. Even worse is the feminine version of this toxic label - the "B Word".

Once you get either label, it can be very difficult to recover your reputation or work your way back into a position of influence. Being tossed under the bus like this is the most common cause of physicians quitting their current job. 

This whole tragic miscommunication is avoidable 90% of the time, if you learn the rules to communicating with administrators when you are upset. 

In this article let me show you an extremely important skill for any employed physician -- or any physician leader below the level of CEO ...

How to communicate your legitimate concerns up the chain of command and NOT GET LABELED "DISRUPTIVE"

Tags: Physician Burnout, Physician Leadership, disruptive physician toolkit

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Are You Seeing this Delusional Behavior from Your Leadership Team??

Posted by Dike Drummond MD

We call it the SINE WAVE DELUSION and it goes like this:

  • Your organization lost money in the last year because of lower patient visit and surgery volumes due to COVID-19. It was a Pandemic Profit Crater.

  • The leadership team cut your support staff in an effort to cut expenses/save money. Keep the ship afloat, weather the storm was the thinking. Mission accomplished, you are still here.

  • Now they expect you to make up the income shortfall by producing higher patient visit volumes and RVU's than ever before, without giving you back the support staff to hit those production targets. Just Spin that Gerbil Wheel Faster! If you can see even more patients with lower staff expense, we will be able to make up last years losses. Come on, you are a team player aren't you?

  • And now doctors are quitting. Burned out and bloodied, many labeled as disruptive. It is the healthiest thing to do for you and your family in many cases.

  • You haven't quit yet - and the thought of abandoning your patients, staff and colleagues keeps you rooted to your current practice, despite these lunatic work expectations.

Tags: Physician Leadership, stop physician burnout

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How to Talk to Senior Leaders About a Corporate Physician Wellness Strategy

Posted by Dike Drummond MD

Just how do you begin a conversation with your senior leadership team about building out a Corporate Physician Wellness Strategy?

What is the best way to bring up the staggering costs of physician burnout and the benefits of a corporate physician wellness strategy -- if your senior leaders are not already engaged in this dialog?

We have supported hundreds of doctors around the world who act as physician wellbeing insurgents in their organization - working hard to get the attention of the C-Suite on the need for a burnout prevention strategy at the level of the organization. 

Learn from our 10 years and over 175 organization experience in these critically important discussions. 

In Physicians On Purpose (POP) Podcast #18...

    • Learn how to start the conversation on a level playing field of shared understanding.
    • Learn the 3 competitive advantages of physician wellbeing.
    • Learn where to get backup and support on HOW to get started on your organizations strategy.
All in ... POP PODCAST #25:

Talking With Senior Leaders about a Corporate Physician Wellness Strategy

Tags: Physician Leadership, stop physician burnout, physicians on purpose podcast

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Patient Satisfaction should never be 100%

Posted by Dike Drummond MD

Patient Satisfaction should NEVER be 100%

Patient Satisfaction - or the "Patient Experience" is a key quality indicator for organizations and a potential bonus point for the individual physician.

Tags: Physician Burnout, Physician Leadership

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