Preventing Physician Burnout – Current  Best Practices

Posted by Dike Drummond MD

Preventing Physician Burnout – Current  Best Practices

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Watch the Physician Engagement Formula Webinar Here
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In our work with the C-suite of healthcare organizations across the country, one question comes up consistently after our initial training delivery: “What can we do as an organization to take better care of our people?” It is the core question of an administrator that understands the Quadruple Aim.

Unfortunately these same leaders are often trapped in a subtle form of magic thinking. They hope my answer will provide them with a solution to the problem of burnout. That is never going to happen for one simple reason …

Burnout is not a problem. There is no solution.

This does not mean burnout cannot be addressed or that there is no way to take better care of the providers and staff.

The first step in the process is to call burnout by its true name.

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Tags: Physician burnout, prevent physician burnout, physician engagement, physician burnout best practice

The Creative Destruction of Physician Burnout – a Four Step Path to Engagement

Posted by Dike Drummond MD

The Creative Destruction of Physician Burnout – a Four Step Path to Engagement

By Dike Drummond MD

In this article we will demonstrate why the epidemic of physician burnout is the single largest negative influence on your organization’s culture, performance and profitability.

We will then show you a promising four part intervention that can lower burnout rates and create a culture of support and engagement.

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The Quadruple Aim Blueprint White Paper Download
Four Steps to System-Wide Burnout Prevention
Download your Free Copy Now
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The prevalence of physician burnout

The prevalence of physician burnout has been exhaustively studied in all major specialties and in most first world nations over the last three decades. Here is a telling quote from one of the key researchers:

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Tags: Physician burnout, physician engagement

Physician Engagement Missing Step - Podcast

Posted by Dike Drummond MD

physician-burnout-physician-engagement-podcast-dike-drummond_optPatient and Physician Engagement are impossible when you miss this important first step - Podcast

Enrollment Precedes Engagement
 
Your patients and physicians will remain unengaged until you enroll them in the benefits of working with you. When physicians and patients understand What's In It For Me (WIIFM) and are clear that they want what you are proposing - when they are enrolled - only then will they engage and participate in their treatment plan or your practice improvement initiative. 

Here are the conversation tools you  need to enroll both patients and physicians effectively.

In this podcast interview I give you both a patient and physician enrollment scenario and the specific questions you ask to complete the enrollment process.


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Tags: physician engagement, patient engagement, physician leadership, physician enrollment, patient enrollment, physician engagement podcast, physician engagement interview

Healthcare's new Age of Engagement - bold steps you can take now

Posted by Dike Drummond MD

Healthcare is entering a new Golden Age of Engagement

Patient Engagement
Patient satisfaction and quality of care are built upon a new foundation of patient engagement. In this new age you will be compensated for the level of engagement you create with your patients.

Physician Engagement
As employed physicians become the majority in the United States, your organization will create a competitive advantage by building new levels of physician engagement with your providers.

In this article, I will show you the single most important skill clinicians and physician leaders must learn in order to thrive in the years ahead.

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The Quadruple Aim Blueprint White Paper Download
Four Steps to System-Wide Burnout Prevention
Download your Free Copy Now
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Why the "Age of Engagement"?

For the first time financial incentives are aligning with your ability to Engage your patients and your people

In this New Age, failing to reach new levels of patient and physician engagement will hit you right in the pocket book in clearly visible ways for the first time

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Tags: dike drummond, physician engagement, physician alignment, patient engagement, patient communication, physician communication, coaching skills for physicians, powerful questions

Patient and Physician Engagement - the Missing Step

Posted by Dike Drummond MD

Patient and Physician Engagement - the Missing Step

We are entering healthcare’s Age of Engagement- and something is missing.

In this article let me show you the missing link to patient and physician engagement. Understand this engagement blind spot, and you will immediately upgrade your effectiveness as a clinician and physician leader

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The Quadruple Aim Blueprint White Paper Download
Four Steps to System-Wide Burnout Prevention
Download your Free Copy Now
============

Engagement definition:
The full and enthusiastic participation in a course of action.

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Tags: physician engagement, patient engagement, physician leadership, empathy, physician enrollment, patient enrollment

9 Reasons Physicians Hate EMR - The 2013 RAND Study

Posted by Dike Drummond MD

9 Reasons Physicians Hate EMR - Findings from the 2013 RAND/AMA Physician Satisfaction Study

Hot off the Presses.
The results of the Physician Satisfaction Study sponsored by the RAND corporation and the AMA became available this week and all 152 pages are a treasure trove of information on how to lower stress, prevent physician burnout and create more satisfaction in your organization.

In short ... this is the Physician's "Love It/Hate It" list for the Clinical Practice of Medicine here in 2013

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Tags: dike drummond md, Physician burnout, physician stress, physician engagement, physician engagement and alignment, physician stress management, physician satisfaction, emr, electronic medical records, electronic medical record, ehr, emr implementation

The Formula for Physician Engagement

Posted by Dike Drummond MD

The Formula for Physician Engagement 

The Quadruple Aim Blueprint - four steps to system-wide burnout prevention. Download your copy of this Free White Paper here

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Dear Physician Leader, Medical Director, CMO,

QUESTION:
How can you get your doctors actively engaged and participating
- without having to beg or threaten - and finally become the trusted leader you’ve always wanted to be?  

There is an invisible epidemic among your doctors that has a profoundly negative effect on the quality of care and patient satisfaction in your organization right now. It actively blocks the physicians ability to trust and follow your leadership. No matter how hard you work to engage them.

Are any of these true for you:

=> Does it feel like a never ending struggle to get doctors to do the leadership work it takes to stay competitive and keep the business profitable?

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Tags: dike drummond md, the happy md, physician coaching, physician coach, physician engagement, physician alignment, physician engagement formula, physician engagement coach, physician engagement and alignment, physician engagement consultant

Employed Physicians Top Gripes

Posted by Dike Drummond MD

Employed Physicians Top Four Gripes

Medscape published an article this week titled, “4 Top Complaints of Employed Doctors” and it was a very interesting read. Turns out the things employed physicians complain about are basically that they are employees!  Go Figure …

Let me lay out these employed physicians gripes for you with a little detail so you will see what I mean. I will finish this article with a solid way to address all of them. These gripes are basically a cry for effective Physician Leadership.

Although the numbers are not exact, these days about half of doctors are employed physicians, either by a hospital, a medical group or a larger healthcare system. That number is rising pretty rapidly as the industry consolidates to grab the bonus pools soon available to groups large enough to qualify as ACO’s.

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Tags: dike drummond, Physician burnout, employed physicians, employed physician, the happy md, physician stress, physician engagement, physician engagement and alignment, physician satisfaction

Patient Satisfaction and P4P – Three Things Doctors Need to Know

Posted by Dike Drummond MD

Patient Satisfaction and Pay For Performance in Healthcare ( P4P ) – three things all doctors need to know.

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Tags: dike drummond, Physician burnout, the happy md, physician coach, physician engagement, patient satisfaction, pay for performance in healthcare, p4p, patient satisfaction survey, physician satisfaction survey, three things doctors need to know, physician satisfaction

Physician Engagement? First Break All The Rules

Posted by Dike Drummond MD

Physician engagement is a major healthcare industry buzz word these days – and a universal yearning for healthcare leaders

Now that organizations can get paid more for higher patient satisfaction scores, everyone is trying to solve the “mystery” of physician engagement among their providers.

Let me show you why physician engagement is not some mysterious black art and share some simple steps from a classic business book to create more physician engagement in any organization.

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Tags: dike drummond, Physician burnout, the happy md, physician engagement, physician alignment, physician engagement formula, physician engagement coach, physician engagement and alignment, physician engagement consultant, creating physician engagement


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