The Battle for the Quadruple Aim - Its 3 on 1 and the Outcome Is Unclear

Posted by Dike Drummond MD

The Battle for the Quadruple Aim - It's 3 on 1 and the Outcome Is Unclear

The Quadruple Aim is a simple, common sense concept that goes like this:

Quality patient care is based on the health and wellbeing of the human beings providing that care ... the doctors and staff. 

I know ... you are probably saying "Duh" right now. It seems like such an obvious statement of fact ... right? And it is such an obvious antidote to physician burnout.

I must admit I  had a naive assumption that this concept would take off like a rocket after the first article in Annals of Family Medicine in 2015. And it has not. 

The Quadruple Aim is actually a radical notion in the healthcare industry for three distinct reasons I will show you below.

The battle lines are drawn and the forces are in raging conflict in C-suites and Board Rooms across the globe.

Unfortunately the outcome is in doubt at this point in time.

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Tags: stop physician burnout, quadruple aim, triple aim

The Quadruple Aim Mission Statement Challenge

Posted by Dike Drummond MD

The Quadruple Aim Mission Statement Challenge

Is your organization focused on the Triple Aim or the new Quadruple Aim ... and what impact can you expect on your quality of life?

This 30 second peek at your Mission Statement will show you just how much your organization understands burnout ... and cares about you ... and what you can do about it.

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The Quadruple Aim Blueprint White Paper Download
Four Steps to System-Wide Burnout Prevention
Download your Free Copy Now
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Remember the old Triple Aim in Healthcare?

1) Improved population heath
2) Improved patient experience
3) Lower cost

This three pronged approach to improving healthcare delivery was first promulgated by the Institute for Healthcare Improvement (IHI) back in the 1990's.

As we look back on from our vantage point here in 2016, at the changes this initiative has brought to healthcare, there appears to be a large red flag waving frantically over the house of medicine. We know now that ... 

The Triple Aim is built of noble ideals
AND
The Triple Aim has had ruinous unintended consequences

If all you focus on is quality, cost and patient satisfaction ... you burn out the people providing care. 

Single minded focus on the Triple Aim without acknowledging the health and well being of the physicians and staff providing care is a three lane on-ramp to the burnout highway.

We know the doctors are suffering and things are getting worse. The latest general physician burnout survey shows 54% of US doctors are experiencing at least one symptom of burnout. This is up from 45% just three years ago. There is no reason to think nurses and other staff members are any better off.

Enter Healthcare's New QUADRUPLE AIM

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Tags: Physician burnout, mission statement, quadruple aim, triple aim


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