RESILIENCE Won't Save you now - you need a New You for the New Normal on the far side of this COVID19 Pandemic

Posted by Dike Drummond MD

I have talked to hundreds of physicians in the last six weeks and two things are consistent.

1) Everyone knows the Old Normal is gone. There is no going back.

Once we get through the infectious disease crisis, round two of COVID-19 is the economic impact on your organization. Can you be certain at all what your practice will look like this time next year?

2) AND YET ... Most doctors don't want the Old Normal back again in the first place. 

No one is longing for a return of the good old days of EMR overwhelm, the fee-for-service hamster wheel, Pajama Time documentation at home and burnout rates of 50% and more. Who wants that back again? Isn't there a better way?

Isn't there a way to practice your craft as a helper, healer, caregiver and Lightworker without so much waste and brain damage??

The answer is YES - we know it to be true. And yet, the New Normal is completely unclear at this time. There is a chasm to cross.


Tags: physician coaching, physician coach, physician resilience, covid19, coronavirus, 2020 pandemic

Physician Coaches here at

Posted by Dike Drummond MD

Meet our new Physician Coach here at

Our website is committed to being a safe haven for physicians worldwide. One visit here will show you a reference library of hyper-focused tools and support for burnout. With just a couple clicks you can book a one hour phone consult with a physician coach - at no cost.

Since 2010 our island of support on the web has been available 24/7 for anyone with internet access worldwide. As I write this blog post we have 9721 members from 63 countries around the world.

We have helped thousands of physicians so far via these Discovery Session Consults and via the book and our live training events. With 25,000 web visitors a month ... the demand for support from over stressed doctors just keeps expanding.

What started out as my one man effort to serve our people has uncovered far greater need than I can address on my own.

So earlier this year I assembled everything I have learned in over 1700 hours of one-on-one physician coaching and started to build our Coaching Team.

I will hand select coaches with the following qualifications:


Tags: physician coach

The Formula for Physician Engagement

Posted by Dike Drummond MD

The Formula for Physician Engagement 

The Quadruple Aim Blueprint - four steps to system-wide burnout prevention. Download your copy of this Free White Paper here


Dear Physician Leader, Medical Director, CMO,

How can you get your doctors actively engaged and participating
- without having to beg or threaten - and finally become the trusted leader you’ve always wanted to be?  

There is an invisible epidemic among your doctors that has a profoundly negative effect on the quality of care and patient satisfaction in your organization right now. It actively blocks the physicians ability to trust and follow your leadership. No matter how hard you work to engage them.

Are any of these true for you:

=> Does it feel like a never ending struggle to get doctors to do the leadership work it takes to stay competitive and keep the business profitable?


Tags: dike drummond md, the happy md, physician coaching, physician coach, physician engagement, physician alignment, physician engagement formula, physician engagement coach, physician engagement and alignment, physician engagement consultant

EHR Implementation Struggles - 3 Ways Forward

Posted by Dike Drummond MD

EHR Implementation Struggles and 3 Ways to Do It Well

In this article, I will share three important concepts that will take a lot of the struggle out of your EHR implementation. Each one of these are simple to implement and produce immediate results.

Let's face it ... doctors don't like documentation requirements no matter what form they take. Remember back to the days of paper charts for a moment ... you hated those too ... piles of them on your desk and sometimes on the office floor ... reminding you of the visits you still needed to remember and document.

The Electronic Health Record takes away the piles ... and puts a whole bunch of new stresses on us to keep our charts complete. Are things worse than in the days of paper? A significant number of physicians say yes

Here is what a recent AmericanEHR survey learned in 2012


Tags: Physician burnout, the happy md, physician coach, physician stress, emr, ehr, emr implementation

Physician Burnout Video, Intention Journaling and the Treasure Hunt

Posted by Dike Drummond MD

Physician Burnout Training Video [5 min]


Tags: dike drummond, dike drummond md, Physician burnout, the happy md, physician burnout video, physician coach, physician burnout videos, intention journaling, survival mode

Time Management is a Myth – Manage THIS instead

Posted by Dike Drummond MD

Time management is a myth.

There is no such thing as time management.  You and I get 24 hours in each day – 168 of them in a week. No more and no less. The seconds in an hour are a fixed resource that no one can manipulate or manage or finagle or cajole or multiply. So let’s all stop focusing on ” time management ” and do something MUCH more productive instead.

Manage Your Priorities and Intentions Instead - and create more work-life balance this week.

Does this feel familiar. .. You have had a very busy week filled with LOTS of activity – at work and at home. And as you sit here on the weekend you reflect on “Gee, I sure wish I could have had a date night with my spouse/significant other this week” and you begin to judge yourself or your career because that didn’t happen?


Tags: dike drummond, Physician burnout, the happy md, physician coach, time management

Batch Processing and Patient Flow – Get Home On Time This Week

Posted by Dike Drummond MD

Batch Processing, Patient Flow and the science of how to Get Home On Time

Do you find yourself spending too much time on things that have nothing to do with seeing patients – and then getting home later than you would like?

Do you notice that for every 15 minutes you spend with a patient you spend WAY more than that messing around in the EMR and being distracted by things like prescription refills, test results and a hundred other forms of two bit clerical work in your day?

Does your organization expect you to access your EMR from home to complete chart notes in the evenings after you have tucked your kids into bed? ARRRGGGGHHH !   :-(

I wish I had a chance to shadow you in your office, because there are a number small changes you can make right now that will shave hours off of your “non-clinical activities”.

They don’t teach these things in residency … so let me share the top two tools I have found to get you home on time – with your charts done – more often. If you are not doing these two simple tasks every day in the office you are working WAY too hard and getting home at least an hour later than you have to.


Tags: dike drummond, Physician burnout, the happy md, physician coach, physician leadership, batch processing, patient flow, team huddle

Prevent Physician Burnout With These Mobile Apps

Posted by Dike Drummond MD

Prevent Physician Burnout with a Mobile App? … you betcha … here are my two favorites

Forget Angry Birds and other mobile apps that do a great job of helping you waste time. And set aside for now the apps that help you find information and practice clinical medicine more efficiently.

It was only a matter of time before mobile apps would be developed that can actually help you prevent physician burnout.

Here are my two favorite mobile apps to help you lower stress and create more work life balance


Tags: physician burnout prevention, dike drummond, Physician burnout, prevent physician burnout, physician coach, mindfulness meditation

Physician Burnout – Pathophysiology and 2 Main Prevention Techniques

Posted by Dike Drummond MD

Learn Physician Burnout Pathophysiology and 2 Main Prevention Methods in this brief video


Tags: physician burnout prevention, dike drummond, Physician burnout, physician burnout treatment, physician burnout video, physician coach, physician burnout pathophysiology

Patient Satisfaction and P4P – Three Things Doctors Need to Know

Posted by Dike Drummond MD

Patient Satisfaction and Pay For Performance in Healthcare ( P4P ) – three things all doctors need to know.


Tags: dike drummond, Physician burnout, the happy md, physician coach, physician engagement, patient satisfaction, pay for performance in healthcare, physician satisfaction

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