Quadruple Aim Physician Leadership Retreat 2020 Dates are Set

Posted by Dike Drummond MD

The Training and Support to become an Effective Physician Wellness Champion

Our 2020 dates are set for both Spring and Fall deliveries of the Quadruple Aim Physician Leadership Retreat. Check your schedule now to see which date works for you.  

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Get Complete Retreat Details Here
Including How to SAVE $500 as an Early Bird
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If you are being called to lead the Physician Wellness movement, this unique training and comprehensive support system are keys to your effectiveness.

Tags: physician wellness, Physician Leadership, quadruple aim

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The Quadruple Aim and TheHappyMD.com - Where We Stand in 299 Words

Posted by Dike Drummond MD

The Quadruple Aim

Guiding Principle:

The only authentic foundation for high quality, low cost medical care and an optimal patient experience
-- is the health and wellbeing of the doctors and staff who provide the care.

The Quadruple Aim
Provides a Triple Competitive Advantage

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This is Blog Post #306
Complete Blog Library  is Here
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Organizations who take better care of their providers and staff, create three distinct advantages over their regional competition.

1) You will become the Provider of Choice to local patients and local payors. Patients will notice your caring and quality. Payors will see superior quality metrics. You will stand out from the crowd.

2) You will become the Employer of Choice for the local unaffiliated doctors because of your culture and more efficient systems of care. It will be easier to recruit and retain quality providers.

3) You will become a more Nimble, Stable and Adaptable Organization going forward for two simple reasons. Your Quadruple Aim focus provides the enterprise with naturally higher levels of trust and engagement and much lower turnover rates.

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Learn from our experience with over 170 organizations and 30,000 physicians to date
Our Corporate Support Services are Here
Our Quadruple Aim Physician Leadership Retreat is Here
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Realize the Quadruple Aim is a nested phenomenon - like the famous Russian dolls. 

Tags: Dike Drummond MD, Physician Burnout, quadruple aim

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Does the Healthcare Industry Exploit Doctors?

Posted by Dike Drummond MD

Does the Healthcare Industry Exploit Doctors? 

Dr. Danielle Ofri - author of the book What Doctors Feel - wrote a groundbreaking piece in the New York Times this week entitled: The Business of Health Care Depends on Exploiting Doctors and Nurses

In the article she writes:
"Counting on nurses and doctors to suck it up because you know they won’t walk away from their patients is not just bad strategy. It’s bad medicine." 
We couldn't agree more.

Unfortunately, her article then crashes and burns in an impossible recommendation that half of all US Healthcare Administrators be fired, because:
"If we converted even half of those salary lines to additional nurses and doctors, we might have enough clinical staff members to handle the work."
Duh! AND I think we agree no organization is going to take her up on that change in business model. 

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Stop The Madness

Help Us Lead the Physician Wellness Movement
Quadruple Aim Physician Leadership Retreat
Get Complete Details at This Link
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In this post let me show you

  • Why we agree with Dr. Ofri that physician exploitation is built into the industrial practice of medicine

  • Some simple Case Study examples of exploitation from our thousands of hours of physician burnout coaching client files

  • The Triple Competitive Advantage if your Leadership Team STOPS Exploiting the Doctors and begins to Practice the Quadruple Aim Instead

Tags: Physician Leadership, stop physician burnout, quadruple aim

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Stop Physician Burnout - you just don't party enough

Posted by Dike Drummond MD

Stop Physician Burnout - you just do not party nearly enough

In this post let me show you a quick, fun, powerful method to build a more supportive culture among any group of physicians - a method most groups completely ignore.

Because of the power of an active Social Calendar (partying more), this is one of the four components of our Quadruple Aim Blueprint Strategy for Corporate Wellness.

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Whenever I am in front of a room of 100 - 200 - 300 physicians delivering a live training, I always ask them this question ...

"How many of you can look around the room and see someone you have never met before?"

How many hands do you think go up?

Tags: stop physician burnout, quadruple aim

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Spring burnout prevention training season is in full swing - over 1000 doctors trained last month

Posted by Dike Drummond MD

April was a busy burnout prevention training month at TheHappyMD.com

Here are the dates and trainings we delivered to well over 1000 doctors in April of 2019 -- and here is our speaking/training page where you can get us started customizing a training for your people. 

Whether you are looking to stop physician burnout or allow us to train your physician wellness champion - we offer the healthcare industry's best training experience. Over 170 organizations and well over 30,000 doctors trained to date. You can be next: Click Here to Learn More.

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This is Blog Post #296
Complete Blog Library  is Here
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1) For SVMIC State Volunteer Mutual Insurance Company 

We delivered Burnout Proof Live Workshop to SVMIC individual and group malpractice insurance clients a total of  12 times in:

Tags: Dike Drummond MD, stop physician burnout, quadruple aim

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Chief Wellness Officer - CWO - does your organization need one?

Posted by Dike Drummond MD

Chief Wellness Officer - CWO - does your organization need one?

It is all the rage in leadership circles these days. The mucky mucks are all in agreement. If your organization is serious about preventing burnout, the very first thing you need to do is appoint a Chief Wellness Officer - and watch the angry, dark clouds of burnout lift - revealing the rainbows and unicorns of a happy, healthy physician workforce.

Quad Aim Physician Leader Retreat


This is Magical Thinking of the highest order

Let's drink the CWO KoolAide for just a moment ... to recognize it is just another version of checking a box.

This C-Suite executive will be your savior, your cavalry cresting the ridge, your knight in shining armor, your hero among the bean counters. At the very least, they should be able to stop the rest of the C-suite from hammering the doctors into little tiny pieces.

Would your people or your organization actually benefit from installing a Chief Wellness officer - CWO

The answer of course is "IT DEPENDS"
[ And for 99% of healthcare organizations a CWO is a distraction from building a wellness program in the first place ]

Tags: physician wellness, Physician Burnout, Physician Leadership, quadruple aim, chief wellness officer

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The Battle for the Quadruple Aim - Its 3 on 1 and the Outcome Is Unclear

Posted by Dike Drummond MD

The Battle for the Quadruple Aim - It's 3 on 1 and the Outcome Is Unclear

The Quadruple Aim is a simple, common sense concept that goes like this:

Quality patient care is based on the health and wellbeing of the human beings providing that care ... the doctors and staff. 

I know ... you are probably saying "Duh" right now. It seems like such an obvious statement of fact ... right? And it is such an obvious antidote to physician burnout.

I must admit I  had a naive assumption that this concept would take off like a rocket after the first article in Annals of Family Medicine in 2015. And it has not. 

The Quadruple Aim is actually a radical notion in the healthcare industry for three distinct reasons I will show you below.

The battle lines are drawn and the forces are in raging conflict in C-suites and Board Rooms across the globe.

Unfortunately the outcome is in doubt at this point in time.

Tags: stop physician burnout, quadruple aim

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Physician Wellness - What is the Level of Expertise in Your Organization

Posted by Dike Drummond MD

Physician Wellness - What is the Level of Expertise in Your Organization?

In this post let me show you two important new developments in the prevention of physician burnout.

1) The definition of Five Levels of Expertise in Physician Well-being as proposed by Tait Shanafelt et al in an important new study.

2) A new way for your organization to leap frog to LEVEL FIVE in a single step.

Take a look at the table below and LEAVE A COMMENT telling us the level of your organization's expertise in preventing physician burnout.

Tags: physician wellness, stop physician burnout, quadruple aim

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A Quadruple Aim update for the Hippocratic Oath

Posted by Dike Drummond MD

A Quadruple Aim update for the Hippocratic Oath

The Declaration of Geneva is the modern successor to the ancient Hippocratic Oath. It was first adopted by the World Medical Association (WMA) at its second General Assembly in 1948.

In the subsequent 70 years there have been only minimal amendments until just two weeks ago - October 14th, 2017 at the WMA General Assembly in Chicago.

For the first time the pledge adds a requirement for doctors to attend to their own health, well-being and abilities in order to provide the best care to our patients.

This language was added:

I WILL ATTEND TO my own health, well-being, and abilities in order to provide care of the highest standard.

This new wording is meant to acknowledge the impact of physician burnout on patient care and be a tangential mention of the Quadruple Aim. But just hold on a second ...

Is this also a form of blaming the victim?=

New call-to-action

Tags: quadruple aim

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Quadruple Aim Core Blog Post Library

Posted by Dike Drummond MD

Quadruple Aim Core Blog Post Library

The Quadruple Aim states: 

The ability of an organization to offer high quality patient care and patient satisfaction is rooted in the health and wellbeing of the providers of that care
-- the physicians, other providers and all the staff. 

YOUR PEOPLE MATTER TOO. 

Simple, yes? Yet, this is somehow a radical concept in the industry that purports to provide "Health Care". 

It is up to us as physician leaders to harness the simple power of the Quadruple Aim and build a more humane healthcare workplace.

Everyone in the system must be able to honor their calling to serve -- without sacrificing their quality of life and their family relationships in the process.

Here are our key blog posts on the Quadruple Aim.

Tags: quadruple aim

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