Physician Leadership and Trust

Posted by Dike Drummond MD

For true leaders,
TRUST comes before all else.
Any action you take
or word you speak or write
that destroys trust
destroys your people's willingness to be lead by you.

Tags: Physician Leadership

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Invest in Physician Wellbeing for a Triple Competitive Advantage

Posted by Dike Drummond MD

The Business Case for Investing in Physician Wellbeing - a Triple Competitive Advantage for Your Organization

In this blog post let's look at what happens when you run physician burnout in reverse. Here's what I mean.

Tags: Physician Burnout, Physician Leadership, physician resilience, physician wellbeing

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Physician Burnout - Who Will Save Us

Posted by Dike Drummond MD

Physician Burnout - Who will Save Us?

Let's talk about what to do when you finally realize you are on your own, that no one and nothing is coming to rescue you.

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In most burnout blog posts and comments on the internet, physicians do the same thing - blame, justify and complain about the work stresses we are under.

  • Our struggles and frustrations are real
  • Our concerns are 100% legitimate
  • And yet pointing fingers and playing the victim will only keep you stuck DEEP in Einstein's Insanity Trap

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Learn More:

235 Proven Tools for Your Burnout Prevention Strategy
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The latest survey shows over 60% of doctors suffering from symptomatic burnout on any given office day. New levels of work stress seem to pile on each week. We all daydream of a lifeline, a rescue, a refuge, a break.

It is as if we are locked high in the castle tower, at the mercy of our evil captors - EMR, MOC, Preauths, RVU production quotas, the Call Center is a mess, and my Inbox is overflowing like a plugged toilet. Surely someone has dispatched a knight in shining armor to free us from this torment.

All of these concerns are true and valid AND understand one thing ...

Complaining and dreaming of a rescue is Playing the Victim - Pure and Simple

There is no one and nothing coming to save you

This yearning only distracts you from saving yourself

Let me set a framework for addressing burnout effectively - the straightest path to meaningful change in your work day and your organization.

So you can release the urge to blame, justify and complain,
hear that little voice calling you to take back your practice,
and know how to get started. 

 

Tags: physician burnout prevention, Dike Drummond MD, Physician Burnout, physician stress, Physician Leadership

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The Physician Friendly Organization Scorecard

Posted by Dike Drummond MD

Is YOUR organization Physician Friendly?

When a workplace becomes toxic, its poison spreads beyond its walls and into the lives of its workers and their families.

 Gary Chapman

In our work helping thousands of over-stressed doctors recover from burnout, here is one of the most frustrating scenarios:
A coaching client and I work together to stop the downward spiral and get their energy and attitude back … and yet they are trapped inside a flagrantly toxic workplace.

We have to fight the same battle with burnout every day because the conditions at work are not physician-friendly.

They are working on themselves to build more life balance and a more ideal practice, hope returning, feeling better. 

And each work day pounds them back to the bottom of the mountain in a marathon of inefficient systems, clueless leadership and sometimes outright hostility towards physicians and the basics of the practice of medicine.

It can be very disorienting, especially if your leaders say one thing and your experience of working here is completely different. Are you really seeing this?

So let's get objective, here and now:

Here is a 19-Item Physician Friendly Organization Scorecard.
How does your employer stack up?

 

Tags: Physician Leadership, stop physician burnout

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Our Physician Wellness Strategy Template

Posted by Dike Drummond MD

Our Quadruple Aim Blueprint Webinar
The Blueprint for your Physician Wellness Strategy
Register for the Complete Webinar Replay Video

We share our 12 year, 40,000 doctor experience preventing physician burnout and our corporate wellness strategy template.

The Webinar is Ideal For:

  • Chief Wellness Officers
  • Wellness Champions
  • C-suite and other Senior Healthcare Leaders
  • All Physicians, Staff and Administrators interested in playing a role in the Wellness Strategy going forward

If you understand WHY

- the health and wellness of your people are critical to the survival of your organization

Let us show you HOW

- to build a proactive organization-wide wellness strategy NOW


Register for the Webinar Replay Here


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Learn How to Design and Deploy your Organization's Wellness Strategy in our Blueprint Webinar

Tags: physician wellness, Physician Burnout, Physician Leadership

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Physician Leadership: a Simple Communication Tool to Avoid the Disruptive Doctor Label

Posted by Dike Drummond MD

Physician Leadership:
A Simple Communication Tool to Avoid the Disruptive Doctor Label
(video training)

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This is Blog Post #274
Complete Blog Library is Here
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If you invite physicians into your management or leadership meetings, we will diagnose the problems in the system of care with the same speed and skill we diagnose disease in our patients.

Sooner or later we will also run into any number of situations that qualify as hypocrisy: where the organization says one thing and does something completely different.

Nothing in this world upsets a physician leader more than hypocrisy. 

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Related:
Download the full Disruptive Physician Toolkit Here
=============

We see it right away, like a flashing red light. It drives us to shout, thump tables, foam at the lips and more. This undisciplined behavior results in many doctors being labeled a "disruptive physician" and their completely legitimate concerns downplayed or ignored by the other senior leaders at the table. This outright dismissal of legitimate concerns can be a major cause of physician burnout for some doctors.

Here is a Simple Communication Tool to Completely Avoid Being Labeled Disruptive and get your concerns addressed.

Tags: Physician Burnout, Physician Leadership, disruptive physician toolkit

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Physician Leadership's Dirty Little Secret #1

Posted by Dike Drummond MD

In our work with physician leaders from 175 organizations to date, it has become clear that physician leadership and physician burnout share five distinct and invisible connections.

No one talks about these risk factors - even in MBA training - so we have started calling them "Dirty Little Secrets".

If you are a physician leader - and don't have the tools to recognize and avoid these burnout connections .- you will struggle.

Tags: Physician Leadership

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Disruptive Physician Toolkit

Posted by Dike Drummond MD

Disruptive Physician Toolkit – how to raise your concerns and avoid being labeled

“Disruptive Physician” is one of the most misused terms in healthcare these days.

Most of the time it is used to silence legitimate concerns from hard working, caring physicians. Even worse is the feminine version of this toxic label - the "B Word".

Once you get either label, it can be very difficult to recover your reputation or work your way back into a position of influence. Being tossed under the bus like this is the most common cause of physicians quitting their current job. 

This whole tragic miscommunication is avoidable 90% of the time, if you learn the rules to communicating with administrators when you are upset. 

In this article let me show you an extremely important skill for any employed physician -- or any physician leader below the level of CEO ...

How to communicate your legitimate concerns up the chain of command and NOT GET LABELED "DISRUPTIVE"

Tags: Physician Burnout, Physician Leadership, disruptive physician toolkit

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Are You Seeing this Delusional Behavior from Your Leadership Team??

Posted by Dike Drummond MD

We call it the SINE WAVE DELUSION and it goes like this:

  • Your organization lost money in the last year because of lower patient visit and surgery volumes due to COVID-19. It was a Pandemic Profit Crater.

  • The leadership team cut your support staff in an effort to cut expenses/save money. Keep the ship afloat, weather the storm was the thinking. Mission accomplished, you are still here.

  • Now they expect you to make up the income shortfall by producing higher patient visit volumes and RVU's than ever before, without giving you back the support staff to hit those production targets. Just Spin that Gerbil Wheel Faster! If you can see even more patients with lower staff expense, we will be able to make up last years losses. Come on, you are a team player aren't you?

  • And now doctors are quitting. Burned out and bloodied, many labeled as disruptive. It is the healthiest thing to do for you and your family in many cases.

  • You haven't quit yet - and the thought of abandoning your patients, staff and colleagues keeps you rooted to your current practice, despite these lunatic work expectations.

Tags: Physician Leadership, stop physician burnout

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How to Talk to Senior Leaders About a Corporate Physician Wellness Strategy

Posted by Dike Drummond MD

Just how do you begin a conversation with your senior leadership team about building out a Corporate Physician Wellness Strategy?

What is the best way to bring up the staggering costs of physician burnout and the benefits of a corporate physician wellness strategy -- if your senior leaders are not already engaged in this dialog?

We have supported hundreds of doctors around the world who act as physician wellbeing insurgents in their organization - working hard to get the attention of the C-Suite on the need for a burnout prevention strategy at the level of the organization. 

Learn from our 10 years and over 175 organization experience in these critically important discussions. 

In Physicians On Purpose (POP) Podcast #18...

    • Learn how to start the conversation on a level playing field of shared understanding.
    • Learn the 3 competitive advantages of physician wellbeing.
    • Learn where to get backup and support on HOW to get started on your organizations strategy.
All in ... POP PODCAST #25:

Talking With Senior Leaders about a Corporate Physician Wellness Strategy

Tags: Physician Leadership, stop physician burnout, physicians on purpose podcast

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